Ideas and insight
Online community
For our latest articles and podcasts, visit alexandrasamuel.com and robcottingham.ca.
2006
- SXSW Session: Going from customers to value creatorsAlexandra Samuel · 15 March, 2006
- On Civic Minded: Jane Jacobs drew the map on online communityAlexandra Samuel · 25 April, 2006
- Online community camp, May 25th in San FranciscoAlexandra Samuel · 25 April, 2006
- Announcing Vancity's Change Everything: an online community conversation on changeRob Cottingham · 27 July, 2006
- Online participationRob Cottingham · 27 October, 2006
- Scaling enjoyment in your online community is your best growth and success strategyRob Cottingham · 1 November, 2006
- Vancouver joins the conversation on ChangeEverything.caRob Cottingham · 15 November, 2006
2007
- Reflected glory marketing versus the heavy hand of the brandRob Cottingham · 29 January, 2007
- Does your organization have a Wikipedia entry? Start monitoring it now.Rob Cottingham · 13 March, 2007
- Reflected glory marketing: building brand with Web 2.0Alex and Rob · 13 March, 2007
- Grow your community by making it easy for newcomers to ask questions... and answer themRob Cottingham · 23 March, 2007
- ChangeEverything.ca: Setting the stage for participationRob Cottingham · 29 March, 2007
- ChangeEverything.ca becoming a launch platform for great ideasRob Cottingham · 3 April, 2007
- 30 Days of Sustainability's Turn It Off campaign grows participation with FacebookRob Cottingham · 14 April, 2007
- When online communities attack! Keeping your site hate-freeRob Cottingham · 14 April, 2007
- How to make friends on social networksRob Cottingham · 6 May, 2007
- Effective online commenting for media sitesRob Cottingham · 16 May, 2007
- WikipedinsomniaRob Cottingham · 12 July, 2007
- Online communities with causes at their core show promise for persistingRob Cottingham · 7 August, 2007
- Solve your business problems - with help from a communityRob Cottingham · 14 August, 2007
- Online communities thrive on low barriers to goodwillRob Cottingham · 23 August, 2007
- Helping your community do what they want to online - even outside your websiteAlexandra Samuel · 29 August, 2007
- Five ways to shape the soul of the InternetAlexandra Samuel · 5 November, 2007
- Nudging participation along at ChangeEverything.caRob Cottingham · 22 November, 2007
2008
- Google docs: now in SafariAlexandra Samuel · 31 January, 2008
- Nine (or ten) ways to stumble in social mediaRob Cottingham · 6 February, 2008
- Bedtime with Rob and Alex ep.3aAlex and Rob · 7 February, 2008
- Target V.P. Michael Axelin on the seven components of successful innovationAlexandra Samuel · 8 February, 2008
- Raising community-minded kids: Not just for people in Morningside Heights?Alexandra Samuel · 10 February, 2008
- Bedtime with Rob and Alex ep. 5: the vintage episodeAlex and Rob · 20 February, 2008
- Best practices for using wikis in mass collaborationAlex and Rob · 28 February, 2008
- User-friendly online tools make managing information easy - inside and outside your teamRob Cottingham · 28 February, 2008
- How focusing on your community's needs leads to success for your brandAlexandra Samuel · 2 March, 2008
- How to skillfully manage community enthusiasmAlex and Rob · 5 March, 2008
- Nurture online community success through your community membersRob Cottingham · 7 March, 2008
- Bedtime with Rob and Alex ep. 14: the way-to-go! episodeAlex and Rob · 11 March, 2008
- Selectively filtering comments? You may not get away with it for long.Rob Cottingham · 30 March, 2008
- Rash of Whiteboard Spam terrorizes Web 2.0 collaboration sitesRob Cottingham · 1 April, 2008
- 13 keys to a good panelRob Cottingham · 2 April, 2008
- Planting the seeds for a great online communityRob Cottingham · 20 May, 2008
- For news sites, "just add comments" is a recipe for disasterRob Cottingham · 29 May, 2008
- Bringing your online community to lifeAlexandra Samuel · 2 June, 2008
- Engagement planning to bring your social media project to lifeAlex and Rob · 13 July, 2008
- Online collaboration for your right brain, part 1: an introduction to digital mind mappingAlexandra Samuel · 23 July, 2008
- Online collaboration for your right brain, part 2: MindMeister at Social SignalAlexandra Samuel · 24 July, 2008
- Reframe it offers collaboration in contextAlexandra Samuel · 27 October, 2008
- 10 ways to maximize your blog's ROI: Part 2, getting high-value feedbackRob Cottingham · 25 November, 2008
2009
- Spurring participation: Vancity's Viva la resolution! contest now in its 3rd yearRob Cottingham · 8 January, 2009
- ManyMoon offers collaborative task management that project managers can loveAlexandra Samuel · 19 January, 2009
- NIche messaging with social mediaAlexandra Samuel · 9 February, 2009
- Why online conversation mattersAlexandra Samuel · 13 February, 2009
- Social network invitations: Rules for services and usersAlexandra Samuel · 22 February, 2009
- Twitter monitoring to strengthen your teamAlexandra Samuel · 26 February, 2009
- David Eaves on coping with difficult commentsRob Cottingham · 25 March, 2009
- Building your social media teamAlexandra Samuel · 26 March, 2009
- Just complaining about online comments isn't enoughRob Cottingham · 8 April, 2009
- Bureaucracies and new media: How the US Air Force deals with blogsDavid Eaves · 10 April, 2009
- Don't let your blog's comments turn into an arena for bashing your organizationRob Cottingham · 21 April, 2009
- The Big Wild: a community for sharing wilderness experiences... and ensuring there are more of themRob Cottingham · 22 April, 2009
- 10 ways to maximize your blog's ROI: Part 9, Embracing opennessRob Cottingham · 30 April, 2009
- 10 ways to maximize your blog's ROI: Part 10, giving your online conversations a home baseRob Cottingham · 6 May, 2009
- Engagement planning worksheets to engage your users and move them to actionAlexandra Samuel · 27 May, 2009
- 12 questions for meaningful online conversationsAlexandra Samuel · 2 June, 2009
- Five social media lessons for avoiding disasterRob Cottingham · 12 June, 2009
- When it comes to engagement, social media is the art of the possibleRob Cottingham · 23 June, 2009
- Some Twitter "crimes" are anything butRob Cottingham · 2 August, 2009
- Just because there's no price tag doesn't make you aren't paying for itRob Cottingham · 6 August, 2009
- Know the people doing your social media marketing - and their methods and ethicsRob Cottingham · 26 August, 2009
- How to monitor your blog's comments using TwitterAlexandra Samuel · 15 September, 2009
- Can individuals use marketing tools without sacrificing authenticity?Rob Cottingham · 22 September, 2009
2010
- Slideshare features our blogging e-book (and shows one way to motivate participation)Rob Cottingham · 18 April, 2010
- With great market share comes great responsibilityRob Cottingham · 8 May, 2010
- Why Quit Facebook Day didn't workRob Cottingham · 1 June, 2010
- Could a simple code ease conflict over email marketing?Rob Cottingham · 3 June, 2010
- Foursquare needs a little judiciousness to stay usefulRob Cottingham · 12 June, 2010
- Podcast: Strategy for a small organizationRob Cottingham · 4 October, 2010
- Can't get an answer from Google Analytics? Ask your users.Rob Cottingham · 27 October, 2010
- Open Community offers social web approaches for associations (and more!)Rob Cottingham · 2 November, 2010
2011
- "Persona management": how automated fake profiles threaten the heart of online communityRob Cottingham · 28 February, 2011
- Everything I needed to know about social networking, I learned from my momRob Cottingham · 8 May, 2011
- When social creations take flightRob Cottingham · 11 August, 2011
- How to spur reluctant bloggersRob Cottingham · 2 November, 2011
- Good news: you don't have to follow people back on TwitterRob Cottingham · 13 November, 2011
- Is online activism effective? 5 ways to ask (and answer) the questionAlexandra Samuel · 6 December, 2011
- The social speech: How your friends and followers can help you write your next presentationRob Cottingham · 7 December, 2011
2012
- Social Speech Podcast, Episode 1: Nancy WhiteRob Cottingham · 12 March, 2012
- Social Speech Podcast, Episode 2: with Tod MaffinRob Cottingham · 20 March, 2012
2020
- Ep. 55. Leadership communications in a crisis (part one)Rob Cottingham · 9 March, 2020
- Collegiality during CovidAlexandra Samuel · 16 April, 2020
- Remote Work Isn’t Going Away. So Let’s Deal With the Obstacles.Alexandra Samuel · 2 August, 2020
- What The World’s Most Influential CMOs taught me about remote workAlexandra Samuel · 5 October, 2020
- How A.I. could change the workplaceAlexandra Samuel · 2 November, 2020
- How to Protect Your Privacy When Working From HomeAlexandra Samuel · 7 December, 2020
2021
- Taking a Break Doesn’t Always Mean UnpluggingAlexandra Samuel · 3 March, 2021
- How to Navigate the Postpandemic OfficeAlexandra Samuel · 24 April, 2021
2022
- What we’re getting wrong with hybridAlexandra Samuel · 31 May, 2022
- Are you ready for Peak Colleague?Alexandra Samuel · 14 June, 2022
2023
- Culture in the hybrid workplaceAlexandra Samuel · 24 January, 2023
- Collaboration lessons from Die HardAlexandra Samuel · 26 December, 2023
2024
- How to train your own AI in 15 minutesAlexandra Samuel · 30 January, 2024
- 4 ways to make work funAlexandra Samuel · 26 March, 2024
- How to solve your work problems with AIAlexandra Samuel · 21 May, 2024
- Stop prompting. Start talking.Alexandra Samuel · 4 June, 2024
- Has AI killed our capacity for amazement?Alexandra Samuel · 26 November, 2024
2025
- Beat AI sycophancy with my “team of rivals” promptAlexandra Samuel · 18 October, 2025
2026
- AI can make you a better humanAlexandra Samuel · 17 September, 2026